Dubai's Electricity and Water Authority has become the first UAE government organisation to get their own verified WhatsApp account.
The new feature will use Artificial Intelligence so customers who opt to use the new channel can chat with Rammas, DEWA's virtual team member.
The service is available round the clock in both Arabic and English.
You can chat with DEWA on their official WhatsApp number 046019999.
Union Pledge Day marks 55 years of UAE's journey of progress
The UAE marks Union Pledge Day on July 18, commemorating the Founding Fathers' signing of the Declaration of the Union and the Constitution in 1971— an historic milestone that launched a journey of development and progress.
Dubai Media Office denies Reuters report on explosions
The Government of Dubai Media Office (GDMO) has confirmed that a Reuters report about explosions in Downtown Dubai is false.
Dubai driver caught speeding over 230k/hr without number plate
A driver has been detained for speeding over 230 km/hr on Dubai highways despite trying to evade the authorities by removing the car's number plate.
UAE aid aircraft with essential supplies departs for Gaza
Another UAE aid flight, carrying baby formula, medicines and clothing, has departed for Gaza from Ras Al Khaimah.
