Dubai's Electricity and Water Authority has become the first UAE government organisation to get their own verified WhatsApp account.
The new feature will use Artificial Intelligence so customers who opt to use the new channel can chat with Rammas, DEWA's virtual team member.
The service is available round the clock in both Arabic and English.
You can chat with DEWA on their official WhatsApp number 046019999.
UAE welcomes announcement of second phase of Gaza peace plan
Reem bint Ebrahim Al Hashimy, Minister of State for International Cooperation, has welcomed the announcement of the launch of the second phase of the comprehensive peace plan, as well as the establishment of the National Committee for the Administration of Gaza (NCAG).
Abu Dhabi named world’s safest city for 10th consecutive year
Abu Dhabi has retained its position as the world’s safest city for the tenth consecutive year since 2017, according to an international report released by Numbeo, one of the the world's largest cost of living databases and a crowdsourced global resource for quality of life data.
UAE leaders hail nation's spirit on 'Day of Solidarity'
UAE President His Highness Sheikh Mohamed bin Zayed Al Nahyan has hailed the country's "enduring resilience and the courage and determination of its people" as he marked the 'Day of Solidarity' on social media.
Expansion of bridge to DXB terminal 1 raises capacity by 33%
The expansion of the bridge to Dubai International Airport's Terminal 1 from three to four lanes will raise capacity to 5,600 vehicles per hour, marking a 33 per cent growth, the Roads and Transport Authority (RTA) announced on Saturday.
