Dubai's Electricity and Water Authority has become the first UAE government organisation to get their own verified WhatsApp account.
The new feature will use Artificial Intelligence so customers who opt to use the new channel can chat with Rammas, DEWA's virtual team member.
The service is available round the clock in both Arabic and English.
You can chat with DEWA on their official WhatsApp number 046019999.
UAE President and H.H. Sheikh Mohammed discuss national priorities
UAE President His Highness Sheikh Mohamed bin Zayed Al Nahyan met His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, at Al Marmoom in Dubai on Saturday.
Sheikh Theyab offers condolences after Fujairah crash
His Highness Sheikh Theyab bin Mohamed bin Zayed Al Nahyan, Deputy Chairman of the Presidential Court for Development and Fallen Heroes’ Affairs, has offered condolences to the families of 14 people killed in a traffic accident in Fujairah.
UAE, regional partners condemn strike on medical complex in Gaza
The UAE has joined 17 other countries in condemning an Israeli airstrike on the Nasser Medical Complex in Khan Younis, which they say caused casualties among patients and medical personnel.
Sharjah Charity International opens mosque and distributes aid in Kosovo
Sharjah Charity International has opened a new mosque in Podujeva, Kosovo, while also distributing winter supplies, food aid and support to families and orphans.
