Dubai's Electricity and Water Authority has become the first UAE government organisation to get their own verified WhatsApp account.
The new feature will use Artificial Intelligence so customers who opt to use the new channel can chat with Rammas, DEWA's virtual team member.
The service is available round the clock in both Arabic and English.
You can chat with DEWA on their official WhatsApp number 046019999.
UAE gives motorists chance to reduce black points on 'Accident-Free Day'
UAE motorists have the chance to get four black points removed from their traffic records if they avoid committing any violations on August 31 under the Ministry of Interior's 'Accident-Free Day' initiative.
683 tonnes of aid enter Gaza Strip under UAE's Operation Chivalrous Knight 3
The UAE has sent five more aid convoys to Gaza carrying 683 tonnes of food and shelter supplies this week under Operation Chivalrous Knight 3 to support Palestinians amid the difficult conditions in the Strip.
Museum of Illusion announces permanent closure in Al Seef
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Gargash: ADNOC tankers' targeting will not deter UAE from moving forward
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