DXB rewarded for commitment to inclusive travel


Dubai International Airport (DXB) has been recognised by the Airports Council International (ACI) for its commitment to providing an accessible travel experience for passengers with both physical and hidden disabilities.

The airport has been certified under ACI's Accessibility Enhancement Accreditation Programme, in a first-of-its-kind initiative.

Through the launch of a phased, two-year plan that addresses and elevates the travel experience for People of Determination (POD), DXB has successfully proven its ability to provide an accessible and inclusive airport experience for passengers, airport workers, visitors, and the elderly. 

This includes launching a travel planner for pre-travel preparation, designing an Autism Friendly Route, and implementing a large-scale training programme.

Under the banner of ‘We all meet the world differently’, DXB’s innovative POD initiative contributes to Dubai’s vision of becoming the world’s leading disability-friendly city and drives regional and international awareness of travellers with physical and hidden disabilities.

Majed Al Joker, Chief Operating Officer, said, “DXB is leading the way to make travel more inclusive by introducing thoughtfully designed infrastructure, such as a prioritised route through check-in, passport control, and security.

These services and facilities are available to all POD with hidden disabilities as part of the sunflower lanyard scheme. We will continue to drive the common goal of Dubai and its leadership for an inclusive community that is free from barriers and empowers POD,” he added.

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