Assessments for Dubai Government Excellence Programme 2020 to resume


Plans have been approved to resume assessments for the 2020 edition of the Dubai Government Excellence Programme (DGEP).

His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of Dubai Executive Council, made the announcement on twitter, saying this year the program will take into account the unprecedented global challenges.

The Dubai Government Excellence Programme’s performance assessments for 2020 will make up 10 % of the overall evaluations for 2020, while 90 per cent will be based on earlier assessments from 2017 to 2019. 

The assessments for the programme were scheduled for February and March this year, and had been postponed due to the COVID-19 outbreak.

The assessment for the categories of Leading Government Entity and the Elite Award will now take place from January 27 to February 21, 2021. 

Entities will be assessed based on their performance during the pandemic and their preparedness for the next phase. 

The assessment model for the 2020 edition of the programme focuses on how government entities handled the pandemic, and their levels of creativity and proactivity in dealing with the impact of the crisis. 

It will also assess their efforts to ensure undisrupted delivery of services.

In addition, the new assessment model will evaluate government entities’ ability to recover from the impact of COVID-19 and their preparedness for the post-crisis phase.

The 2020 Dubai Government Excellence Programme is the first such award scheme to take into consideration the circumstances created by the pandemic in its assessment of nominees.

The assessment model for the 2020 edition has seven criteria: business continuity, government priorities, data and technology, leadership, health and safety, human capital and communications.


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