Dubai Police fielded 1.1 million emergency calls since April 2021 on its 999 hotline.
Over 99% of these calls were answered within 10 seconds, helping reduce the response time significantly.
Extreme emergency scenarios received police help in under three minutes despite a targeted response time of six minutes.
Similarly, the average time for police patrols to reach non-emergency cases was just above 10 minutes despite a targeted response time of 30 minutes.
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