Dubai Taxi Company (DTC) has announced the renewal of their strategic agreement with National Taxi and Hala for a further five years.
Under the partnership extension, leading mobility solutions provider DTC and established taxi operator National Taxi will together make more than 7,700 taxis, excluding airport fleet, available for booking through Hala on the Careem app.
The agreement further strengthens the platform's scale, taking the totals to more than 26,000 drivers and 13,000 taxis since Hala's launch in 2019, becoming the first homegrown e-hailing joint venture between Dubai's Roads and Transport Authority and Careem.
Since the partnership began, nearly 120 million trips across DTC and National Taxi have been booked through Hala, reflecting the platform's role as one of the primary ways residents and visitors access Dubai's taxi network today.
For DTC, the partnership has expanded access to its fleet beyond street-hailing, improved vehicle utilization, and connected its drivers to a growing base of app-based customers.
The agreement also reflects both DTC and Hala’s commitment to supporting the RTA’s directive to transition 80 per cent of taxi trips to e-booking by 2030.
It comes as part of DTC's broader strategy to position itself as a comprehensive mobility provider across Dubai, integrating traditional taxi services with digital platforms, and as Hala continues to expand its role in the emirate's wider transport ecosystem.
Dubai Taxi Company, National Taxi and Hala announce the renewal of their strategic agreement for a further five years. DTC and National Taxi will together make more than 7,700 taxis, excluding airport fleet, available for booking through Hala on the Careem app under the renewed… pic.twitter.com/5jvbhkC3Rn
— Dubai Media Office (@DXBMediaOffice) October 28, 2026

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