Dubai's Electricity and Water Authority has become the first UAE government organisation to get their own verified WhatsApp account.
The new feature will use Artificial Intelligence so customers who opt to use the new channel can chat with Rammas, DEWA's virtual team member.
The service is available round the clock in both Arabic and English.
You can chat with DEWA on their official WhatsApp number 046019999.
UAE probe reveals flydubai co-pilot attempted terrorist act
UAE Attorney-General Dr. Hamad Saif Al Shamsi said investigations into the incident aboard flydubai flight FZ1073 revealed that the co-pilot attempted to carry out a terrorist act.
H.H. Sheikh Hamdan praises flydubai pilot for 'courage and responsibility'
His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, has praised flydubai pilot Capt. Smit Machchhar after his actions helped avert more serious consequences aboard flight FZ1073.
Dubai's RTA warns of traffic delays during cycling race
Dubai's Roads and Transport Authority (RTA) has advised motorists to expect traffic delays on several roads on Sunday, October 4, during the 'Proud of the UAE' cycling race.
flydubai CEO thanks crew, passengers as FZ1073 investigation proceeds
Flydubai says its focus remains on supporting affected passengers and crew while authorities investigate the safety incident involving flight FZ1073.
