Dubai's Electricity and Water Authority has become the first UAE government organisation to get their own verified WhatsApp account.
The new feature will use Artificial Intelligence so customers who opt to use the new channel can chat with Rammas, DEWA's virtual team member.
The service is available round the clock in both Arabic and English.
You can chat with DEWA on their official WhatsApp number 046019999.
UAE activates new system to end monopoly on medical products
The Emirates Drug Establishment (EDE) has activated a new mechanism aimed at ending monopolies on medical products in the UAE.
UAE rolls out 3-year academic calendar for universities
The UAE has approved the academic calendar for the next three years, covering 2026 to 2029, for all public and private higher education institutions.
RTA contributes AED5 million to 'Edge of Life' campaign
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Dubai arrests 26 people for begging during first week of Ramadan
Dubai Police have arrested 26 people in the first week of an annual anti-begging crackdown during the holy month of Ramadan.
