Abu Dhabi airport opens doors to non-travellers

Abu Dhabi’s Zayed International Airport (AUH) is opening its doors to non-travellers in a unique eight-week initiative.

UAE citizens and residents can experience the world-class facilities of the terminal without needing a plane ticket or boarding pass.

Visitors who register online in advance can explore the airport’s retail and dining hubs. To make the trip even smoother, the airport is offering four hours of free parking for those who spend at least AED 200 during their visit.

If you are planning to stop by, remember to carry your Emirates ID and leave the laptops and tablets at home, as personal electronic devices are restricted for non-travellers.

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Terms & Conditions

Access to Airport

Entry to Zayed International Airport under this campaign does not require a boarding pass. All visitors must obtain a valid airport visitor security pass prior to entry and comply with all airport security procedures and regulations.

Upon confirmation, visitors will receive a digital pass (PDF) containing a unique QR code, which must be presented and scanned at designated control points, including airport entry, participating retail outlets where applicable, and exit points.

All visitors must return their airport security pass upon exiting the premises at the designated drop-off area as mentioned in the confirmation email.

In the event that the security pass is lost, visitors should immediately notify the airport security team that are available throughout the visit to the airport.

AirPass Eligibility

The issuance of an AirPass is permitted for UAE nationals and residents. Minors below the age of 18 years old must be accompanied by an adult at all times, in accordance with airport policies.

Access to the airport is subject to pre booked time slots.

In case a visitor wishes to modify their allocated slot, this may only be done on the same day of the booking and must be communicated in advance to the designated phone number +97128055555. Any approved modification will require the issuance of a new access pass and may be subject to additional processing time.

Parking

This offer is valid for AirPass holders only with complementary parking, subject to a minimum cumulative spend of AED 200 during the visitors’ authorized access period.

Failure to meet the minimum spend requirement will result in standard parking charges being applied. Zayed International Airport accepts no cash payments at the exits. Only card payments are permitted.

Security and Compliance

Access to airside areas is strictly controlled. The use or carriage of personal electronic devices such as laptops and tablets is not permitted during this visit.

Campaign Duration

The campaign will run for a period of eight weeks. Dates and timings are subject to change at the sole discretion of the airport authorities. All participants must hold valid identification and complete the required registration process.

Retail Offers and Promotions

Discounts and promotional offers are provided solely by participating retailers and concessionaires. Liquor and tobacco are not part of this campaign and their sale is not permitted without a boarding pass.

VAT will continue to apply on all eligible items, as entry does not require a boarding pass.