du, Etisalat told to stop automatic renewals of pay-per-use data packs

Authorities in the UAE are taking steps to protect consumers from excessive mobile charges.

The Telecommunications Regulatory Authority (TRA) has told du and Etisalat to discontinue pay-per use data packages unless the subscriber explicitly requests it from the operator. 

Pay-per-use data packages would automatically renew once a user would subscribe for them. 

This would often lead to the deduction of large amounts of credit from a mobile users’ account without them knowing. 

More from Local

Latest Local News